Shipping Policy
Web orders are shipped with 2-3 business days of receipt of order. We ship all domestic orders via US Postal Mail (2-4 days) or Federal Express Ground (3-4 business days). Upon checkout, you can choose your carrier. We do offer $5 SHIPPING with tracking for orders shipped in the United States via the USPS. Due to rising shipping costs, we no longer offer free shipping but now offer economical $5 shipping. We are not responsible for any lost/stolen packages or delayed deliveries. If your package is lost or stolen, you will need to contact your shipping carrier. Please provide us the accurate standard shipping address to avoid lost packages or delayed deliveries.
Expedited Shipping
If you want expedited shipping, please contact us directly at sales@minujewels.com or 505-503-6431 and we will provide you with the available options.
International Shipping
We are able to ship internationally via DHL, UPS, Federal Express or US Postal Service. At checkout, you can choose your shipping option. Once we receive your order, we will contact you with the best shipping options. All orders ship from the US. Any import duties and taxes are charged when the parcel reaches the destination country, and these charges must be paid by the recipient. We have no control over these charges as customs policies vary from country to country. If you have questions related to customs charges please contact your local customs office. We are not responsible for any lost packages or delayed deliveries. If your package is lost, you will need to contact your shipping carrier. Please provide us the accurate standard shipping address to avoid lost packages or delayed deliveries.
Please note with shipping internationally with the United States Postal Service. A tracking number is provided to you, however, the destination country may not use that same number, therefore, once the package leaves the US, you may not be able to track. If you are in Europe, you should be able to track. Other countries may vary.