We know that you will love your purchase!! However, if for some reason you are unhappy with your purchase, you have 14 days from the date of receipt to exchange or return the item (except for custom orders). A return shipping label will be sent to you upon approval. The item must be in perfect condition as you received it with the copy of receipt and original tags.
If you want to exchange/return your purchase, please send an email to exchanges@minujewels.com and we will provide you with the necessary information to ship the item(s).
Return/Refund within the United States.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. If you receive a refund, the cost of return shipping will be deducted from your refund. Please allow 7 business days (Monday - Friday) for refunds to process.
Shipping
To return your product, mail your product to:
MINU Jewels LLC/Returns
2601 Wyoming Blvd. NE, Suite 205
Albuquerque, New Mexico, US, 87112
Return/Refund - International.
We do not allow refund/exchanges on purchases shipped outside the USA due to complexity of customs/shipping logistics.