

We love international appeal!! We welcome international orders, however we have put security procedures in place to ensure that your purchase is safe and secure. 1) For international orders made on our website, you must provide us with the Customer Service Phone number located on the back of your credit card AND the name of the bank that has issued you your credit card during the checkout process. WE WILL NOT PROCESS ANY ORDER UNLESS THIS INFORMATION IS PROVIDED TO US. WE WILL CONTACT THE CREDIT CARD COMPANY TO ENSURE THAT YOUR CREDIT CARD IS USED APPROPRIATELY. 2) You must provide your phone number so that we may contact you directly to verify that you approve the purchase. For shipping, we use Federal Express because of their sophisticated tracking systems to ensure your purchase reaches you in a timely fashion. Upon check-out you will be able to select which Federal Express shipping method you want. Please note that the shipping charges vary and may increase depending on weight, final destination, and delivery time. Please read our Shipping Options for more information or go to www.fedex.com. MINU Jewels is not responsible for any lost or damaged products that is shipped to you via Federal Express. We will ship your purchase to the address you provide to us on your order form. Any lost or damage claims should be handled between you and Federal Express. MINU Jewels is not responsible for any customs, tariffs, taxes or any other charges that are imposed by the country to where the purchase is shipped. It is your responsibility to settle any additional charges that are imposed. Furthermore, we are not responsible for any delays that occur in the destination country customs review. If you do not provide us with the required information, this will delay your order until we can verify the purchase. Once we receive approval from your credit card company, we will ship your order. We realize that it may take 2-3 more days to verify this information, however, our priority is to ensure that your purchase is secure. If you have questions or concerns about this process, please email us at info@minujewels.com or call us directly during our business hours, Monday - Friday, 9am - 5pm Mountain Standard Time, at 505-463-4906. The Management |
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International Orders |
